Add a customer segment to an automatic discount

Retired Boards Appdev Customers Discounts And Orders

Topic summary

Request to apply an automatic discount to a tag-based customer segment and have it visible in POS (Point of Sale).

  • Current capability: Validity of code-based subscriptions can be controlled by customer segments, but this does not extend to automatic discounts.

  • For Shopify Plus with a custom app: Shopify Functions can implement highly customized discount logic, potentially covering this use case.

  • POS visibility of such discounts was not directly addressed in the response.

  • Follow-up question asks if this is impossible for non–Shopify Plus stores; another participant echoed the question.

Status: No confirmed solution for non–Shopify Plus. Open questions remain on whether segment-based automatic discounts (and POS visibility) are achievable without Plus or via any alternative approach.

Summarized with AI on January 10. AI used: gpt-5.
1

I have a customer segment that are grouped by tags, I would like to add an automatic discount and make it visible in POS. Is this possible?

2 Likes
2

Hi, thanks for the question!

You can control validity of code-based subscriptions based on customer segments, but this isn’t available for automatic discounts. If you’re building a custom app and the Shop is on Shopify Plus, you can use Functions, where there is a huge amount of customization around discount-processing logic available.

Hope this helps!

3

Hello Shayne, i would like to enquire about this. So when building an app, if the shop is not on Shopify Plus this wouldn’t be possible ?

1 Like
4

I second Web-Orbit12’s question