New users report being unable to access Shopify Admin: the page loads blank across multiple browsers and devices, including incognito/private modes. Browser developer consoles show many 403 errors (HTTP โForbiddenโ), suggesting an access/permissions issue rather than caching.
Several participants confirm the same behavior despite clearing caches and trying different setups. Error details appear to vary by browser.
One user offers a workaround: create a Shopify Partners account at partners.shopify.com. After doing so, admin.shopify.com stopped showing a blank page for them.
No official cause or permanent fix is identified. Status: unresolved overall, with a potential workaround; one participant temporarily moved testing to Wix.
Summarized with AI on December 14.
AI used: gpt-5.
I cannot log in for the first time (I just created this account) into shopify admin
I need to test something for a possible client but I cannot seem to access and login? I googled the issue and I cleared my caches, tried on different browsers (Safari, Chrome, Opera and Firefox) with incognito browsers and its all just the same, a blank white page
Doing the rare thing where you report back if you find a fix :โ)
Creating a Partners account at partners.shopify.com seems to have fixed it for me (or, admin.shopify.com is at least not showing just a blank page anymore).