Over a year ago, I began my own store. I’ve gotten 60 sales in 1 year, and I average about 6 sessions a day. I don’t understand, how can I increase my sessions, and in return increase my sales? Any feedback on my website? Anything wrong? Any help would be appreciated 
website:
If you aren’t getting visitors and they aren’t converting, they may not find your product pages exciting
One thing you can add to get visitors’ attention is to add animations to your add to cart button, Click Me! Add To Cart Button does this.
The animations will make your product pages more appealing and increase the chances that someone will buy a product
Hi there,
You have a nice collection of products and we both do wish your store could get more views and sales. That being said, always remember that having a Shopify store does not = to sales. All you get is your own website with full customization functions. You will still need to get traffic your own way.
Some of these methods might be worth a try, if you dont have advertising budget:
The faster and more expensive way to explore would be paid ads on FB/TT/IG.
Hopefully these suggestions help, all the best to your brand!.
P.S. the Map ring looks really great!
Hi @arabictreasure ,
We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
Congrats on your new store! Especially, we were truly impressed by how you make customers feel: The more you buy, the more you save with your offers of Buy 2, Buy 2 get 1, etc. Also the testimonials are really substantial, contributing to trust from customers.
However, I have some comments to boost sales. Here are some of my recommendations for session enhancement, please kindly check.
1. Add CTA link for banner
I see you put the banner “Welcome to our store! SPRING SALE - UP TO 30% OFF!” at the top of the website that shows the very first touchpoint with newcomers. But for sales boost, you can leverage it to redirect the link of product page/discounts/purchase, etc.
2. Optimize Hero banner not just sales
With just a glance over the hero banner, I can decide whether to continue exploring a shop or not. At my first view of your website, the hero banner is not attractive enough, which focuses too much on informing the sales discounts. Therefore, I recommend that you optimize Hero Banner with the most captivating image of your products along with your tagline (benefits offered to your customers).
Then, more emotions and trust are created among customers for session activity.
3. Enlarge and highlight some few Instagrams
One of the things that would trigger customer engagement in the website is the attractive illustration with redirected links. They are mostly shown in your Instagram post section, where there are however too many posts and they all similarly important.
With my knowledge in UX, it would be better to enlarge and highlight 2-3 instagrams so that the customers notice what is noticeable!
4. Create more attractive and brand-consistent blogs
To boost engagement and create trust for purchases, you should consider deliver your brand clearly and strongly to your customers, which could involve attach your brand identity your About us and sharing posts (images, logo, tagline) (when you even do not try to sell things)
5. Optimize Live chat feature
I can see that your website already had a help widget and live chat feature, which however could be optimized further. How about having a comprehensive live chat with order tracking, redirect buttons to social media, etc…) to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases.
I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.
So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Once again, keep up the fantastic work, and I wish you the best of luck in the future!
Hello Arabictreasure
To better know your store situation, I have tested your store speed and you can see the results from here directly.
From what I checked, the performance on your mobile is extremely very low, which has 42 score of only, lower than the score on desktop, which is 59. I wonder if your users are mostly from mobile devices, and if so, maybe it is one of the causes that prevents you from getting more sales. You can further check on this aspect and see if it is related. Thank you.
