I cannot find paypal as my payment method. I currently live in the US but cannot find the option.
When I click Add payment method, when I search up paypal it doesnt show up.
Topic summary
A US-based user cannot locate PayPal as a payment option in their Shopify store settings. When searching for PayPal under “Add payment method,” it does not appear in the available options.
Troubleshooting suggestions provided:
- PayPal may only display at checkout rather than in backend settings—test with a purchase
- Verify PayPal account is fully confirmed (card, bank, billing address)
- Clear browser cache, disable VPN, try different browsers/devices
- Check if the platform has PayPal restrictions
- Contact PayPal support to rule out account-level restrictions
Current status:
The user shared a screenshot showing PayPal successfully integrated in another setup and is asking how to replicate that configuration. The issue remains unresolved, with the user seeking specific steps to enable PayPal visibility in their payment settings.
Hi @Chesswarriors12 ,
Please follow below Steps :
- PayPal often shows only at checkout, not in “Add Payment Method” sections try making a test purchase.
- Verify your PayPal account: make sure your card, bank, and billing address are confirmed.
- Clear browser/app cache, disable VPN, and try a different browser or device.
- Try on another website , some platforms block PayPal.
- If still not visible, contact PayPal support to check for account restrictions.
Please let me know if you require more info.
Thanks !
