Contact form doesn't work, didn't get any emails

Store Design
1

Hi Guys!

If I tried to send the contact form (Partnership form), I didn’t get any emails in my mailbox (I checked every folder) simultaneously. When I sent via the “10% subscription” form, everything was fine. How can I handle it?

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Thanks!

Link to site: https://512.coffee/

2

hello there

VIf you’re not receiving emails from the contact form on your website, there could be a few different reasons for this. Here are some things you can check to troubleshoot the issue:

  1. Check your spam or junk email folder: Sometimes emails from contact forms can end up in your spam or junk email folder. Make sure to check those folders to see if the emails are there.
  2. Check your email settings: Make sure your email settings are configured correctly in your Shopify store. You can check your email settings by going to your Shopify admin, clicking on “Settings”, and then clicking on “Notifications”. From there, you can check the email address that contact form submissions are being sent to, and make sure it’s correct.
  3. Check your email provider’s settings: Make sure your email provider’s settings are configured correctly to receive emails from your website. You can check with your email provider to see if they are blocking emails from your website, or if there are any other settings that need to be adjusted.
  4. Use a third-party email service: You can use a third-party email service, such as Gmail or Outlook, to receive emails from your contact form. To do this, you will need to configure the email settings in your Shopify store to use the third-party email service.
  5. Test the contact form: Make sure the contact form is working properly by testing it yourself. Try filling out the form and submitting it, and see if you receive the email. If you don’t receive the email, there may be an issue with the contact form itself that needs to be addressed.