Hi Shopify community,
I was hoping you could help me out. We’re currently running Shopify’s Advanced Plan, which works well for us and our needs. Our store hosts different product types, some of which require fulfilment by different stakeholders within our business.
Is there an App or suggested way within the back-end to customise staff email notification workflows for orders? I’ve had a poke around in /admin/settings/notifications but there doesn’t seem to be a way to customise which email receives which notification on the front-end. What I’d like to achieve:
- If a product tagged with ‘Product A’ is purchased, Staff Member X receives order email notification
- If a product tagged with ‘Product B’ is purchased, then Staff Member Y receives order email notification instead.
Happy to implement this using either an installed App or custom code… I just wanted to know if this can be done and how store owners have gone about implementing it.
Thanks for your help.