Customers spending only 20 sec on website

Shopify Discussion
1

Hi!

So according to shopify metrics, customers are barely spending 30 sec on my webpage. I have lots of visitors, almost 160 in a day, but no one spends too long. No sales happening. Any suggestions to deal with this issue?

2

www.flooofd.com

3

Hey there -

Zach from TaskHusky.

I have a couple questions in regards to your traffic:

  1. Where is the traffic coming from? How are you generating it?

  2. How long has your store been open for?

  3. What is the primary country of the traffic? I see your store is not in USD.

  4. What is the conversion rate of your email pop up? This could be a really big indicator of quality of traffic.

The initial observation on the store are as follows:

  • There is no social proof (reviews, testimonials, etc). I would look at alternative ways to generate this. Possibly find a local pet event and have people try your products. Then ask if you could take a picture with them and their pet to add it to your store.

  • Main Menu - We highly recommend making only shopping categories on your main menu and move all other items to the footer.

  • The Follow us on instagram has some odd spacing.

Once I have some additional insight on traffic, I can give you some more pointers. Qualify of traffic matters just as much as the store itself. I don’t believe you have enough visitors yet to determine any sort of definitive conclusion.

4

  1. Where is the traffic coming from? How are you generating it? - Via FB and Instagram ads

  2. How long has your store been open for? - Only 3 days

  3. What is the primary country of the traffic? I see your store is not in USD. - INDIA

  4. What is the conversion rate of your email pop up? This could be a really big indicator of quality of traffic. - So far only 2 conversions from email popup.