Details: Hello, I was invited to take ownership of a Shopify store (SwiftCart) at my email lakhansuman030@gmail.com, but I haven’t received the transfer link email yet. Please help me receive the store invitation.
Topic summary
A user hasn’t received the Shopify store ownership transfer email for a store called SwiftCart, despite being invited to their Gmail address.
Troubleshooting steps suggested:
- Check spam/junk folders and search for “Shopify” or “Store Transfer”
- Request the sender to resend the transfer invite to confirm the correct email address
The issue remains unresolved pending the user trying these steps.
Hey @Lakhansuman ,
Hope you are doing well. You can follow these steps to make sure you find the Transfer Link.
- Check Spam/Junk Folder: Sometimes the transfer email lands in Spam or Promotions. Search for “Shopify” or “Store Transfer”.
- Ask the sender to Resend the transfer invite: Ask the sender to resend the ownership acceptance link again on your correct email.
By following these steps I am sure you will receive the Ownership link on your Email.