How can I change my username of this community?

Shopify Discussion

Topic summary

A user’s account displays an auto-generated username (Anonymous_0c48f2a559b7e57e810a4d0bc7c4a66e) instead of their intended name, which appears to have failed during initial account creation.

Current Status:

  • The username cannot be modified through the Profile page or preferences
  • Multiple community members confirm that usernames are permanently locked and cannot be edited

Available Solution:

  • The only workaround is to delete the existing account and create a new one with the desired username

Resolution: The discussion has reached consensus that username changes are not supported by the platform, leaving account recreation as the sole option.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

As you can see, my name on this post is labeled as Anonymous_0c48f2a559b7e57e810a4d0bc7c4a66e.

It seems that the name I entered when creating the account was not applied correctly in the first place.

Now, I’ve found that I still cannot modify this username on the Profile page…

2

you cannot change the username. EVER!!!

1 Like
3

I can’t find a way to change the name in preferences, alternatively, you can create a new account with a name you like more)

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4

After my checking, it is sad to let you know that the username is not supported to edit, unless you delete this account and create a new one with proper username.

1 Like
5

No, it’s fact that you cannot change the username of this community.
Thanks

1 Like