hello I took a break from shopify store for awhile. but I would like to launch my store again. But I do not have my recovery codes I also changed my number so I no longer have access to that number to receive any codes. is there any way you could help me? My email address for my account is mrscunningham042016@gmail.com
Hi, @BrianaC2016 .
As this is an account-specific query, you’ll need to reach out to our live support team so that we can take a look at your account from our end in order to help.
To contact our live support team, you’ll need to visit our help centre here. If you can’t log in to your store, you can opt for the Continue without logging in option. Then, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our live support team can assist with your query further and, if need be, work alongside our accounts team to help you regain access to your store.
type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request.