A user received a suspicious email claiming to be from Shopify Support, requesting confirmation of business information to avoid payment disruptions. The email came from a “store+[numbers]@t.shopifyemail.com” address.
Confirmed as a scam:
The shopifyemail.com addresses originate from stores with improperly configured domains, which scammers exploit to appear legitimate
Hovering over links reveals they redirect to random websites, not official Shopify pages
Warning signs identified:
One user clicked the link and was prompted for a phone verification code that never arrived
Multiple community members reported receiving identical phishing attempts
Users are advised to verify links before clicking and avoid entering credentials on suspicious pages.
Summarized with AI on November 2.
AI used: claude-sonnet-4-5-20250929.
Titled: Confirm business information to avoid disruption to payments and payouts
Body:
Due to online financial regulations, we require your assistance in confirming that the line of business related to the payment complies with our Terms & Conditions.
Please log in to the Shopify Dashboard to edit or confirm your business information. We need to verify that your business information is up to date and accurate to allow your account to process payments and payouts.
Those random shopifyemail.com addresses are from stores that haven’t set up their domain properly. It’s a good way for the scammers to make it look like it’s from a legit Shopify address though. If you hover over the “Confirm Business Information” you’ll see it directs to some random website