Hey everyone,
I wanted to share something we’re doing at Ringly that might really help fellow merchants struggling with customer calls.
We’ve built an AI phone support system specifically for Shopify stores. The cool part is it works on top of your existing helpdesk (like Gorgias, Zendesk, etc.) to give you coverage.
Basically, it’s a smart helper that answers the phone right away and handles common questions like, “Where is my order?” (WISMO).
Right now, Ringly resolves an average of 73% of phone calls on its own. That means your support team gets hours back to focus on the big, tough issues instead of just giving out tracking numbers.
If cutting down on phone support work sounds good, let me know. We’d love to chat about how it works with your current setup.