I want all my personal info - ie phone number, billing and shipping info and credit card info deleted immediately. And no I’m not setting up an ID. I don’t know what shopify will do with that given I NEVER gave them the info they currently have. I should be free to shop online without the fear that without my knowledge or consent a company I didn’t even know existed, grabs my personal info. This is causing mega problems for me - especially when they have the wrong shipping addy. I sent a gift and shopify decided I had moved to that addy. I have been told to “opt out”. I can’t because I do not have an account.
yes I now know why and how this is happening. But again I will reiterate - this happened without my knowledge or consent! Please delete ALL my info you hold.
Are you referring to the information saved in Shop Pay? If so, we can absolutely remove your personal and sensitive information from our accelerated payment gateway. While it may seem that your information was collected without your knowledge, I can confirm that this isn’t the case. A Shop Pay account is created when the option to save your information for a faster checkout is selected on any online store’s checkout. Please ensure this isn’t selected the next time you shop on any Shopify store to refrain from opting into Shop Pay and having your information stored. If you decide to stay opted-in for a faster checkout, however, you can manage your shipping address by following the steps on this page to avoid issues with delivery.
Now, to have all your personal information removed, you do need to opt-out. You won’t need an account to do this as you only need to enter the email address you’ve been using for your online purchases. Please head over to this page to opt out and have your data deleted.