Pinterest App not compatible with my store

Shopify Apps

Topic summary

A Shopify store owner in Spain is unable to install the Pinterest app due to compatibility issues with their store’s location.

Key Points:

  • The Pinterest app shows as “not compatible” for a store registered in Spain
  • One response suggests the app may only work with stores using American or Canadian addresses
  • Another user explains that when installation requirements don’t match store settings, apps are marked as incompatible in the Shopify App Store

Status: The issue remains unresolved with no clear solution provided. The discussion indicates this is a geographic/regional restriction, but no workaround or official explanation has been offered.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.
1

Hello there,

I would like to connect my Pinterest account to my new Shopify store. However, it turns that my store is not compatible with the Pinterest App since it is registered in Spain. Can anyone explain how is this possible ? Is it likely that this application only works with stores that use an American or Canadian address? Please check out the screenshot below to get a better view of this case.

Thank you in advance,

Daria

Capture d’écran 2021-03-29 à 19.46.42.png
Capture d’écran 2021-03-29 à 19.46.42.png1003×440 38.2 KB

2

If your store’s settings do not meet Pinterest installation requirements, then the app is marked as Not compatible in the Shopify App Store. On the app listing page for an incompatible app, you can review which installation requirements don’t meet your store’s settings.