Hello,
I’m a shopify partner. I built a shopify store for a local business recently. I had the links to the product images stored in a csv, those links were shopify links for the images. A couple of months ago, we decided to take these images off the website, but I kept the products csv with the image links. Now we are trying to get them back up, but for some reason when I upload the csv having the image links, the products do not update their images. When I try to manually access those image links I can’t find them anymore. My guess is Shopify cleans up their cloud storage for images that have been idle for a while. That being said, I was wondering if there is a way for shopify to restore those links back into their storage so that we can have access again to those images and update our website? Or are they now lost forever?
Note: If my question is possible, I have attached the csv with the products image links to restore back