Sales Optimization

Topic summary

A store owner is seeking help with very low conversion rates that are negatively impacting sales.

Initial recommendations include:

  • Reviewing social trust elements
  • Checking for duplicate currency signs
  • Using clean design over playful elements
  • Ensuring product images are visually accurate

After reviewing the specific website (sunsums.com), more detailed feedback was provided on the product page:

  • PDF download needs better visibility
  • Size guide should be more user-friendly (currently requires extra clicks)
  • “Pay in 4” option should be moved lower on the page
  • Shoe size and variant selection need better organization
  • Add-to-cart button has excessive movement/wobbling
  • Payment icons should be repositioned below the ATC button
  • Delivery details are missing (recommended even outside EU)
  • Consider adding USP boxes or bullet points

A paid optimization service was offered for more comprehensive assistance. The discussion remains open as the store owner is actively seeking solutions.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

Our store conversion is very low. What are some of the things I can do to optimize sales to improve conversion?

Thank you

george

Hello George,

as I don’t know the website, here are some inspirations:

  • Review Social Trusts.
  • Do you have duplicate currency signs active?
  • Don’t choose playful elements, rather stay clean
  • Set the scene with product images. Customers love visually correct images

Thank you for the response. This is my website, https://sunsums.com/

My conversion is very bad and is impacting our sales. I really need some
help on how to fix this conversion or if you have any recommendations.
That would be greatly appreciated.

Thank you
George

Thank you for the response. This is my website, www.sunsums.com

My conversion rate is very bad. I really need some help on how to fix this conversion rate issue or if you have any recommendations or if you have an affordable service I would like to know more.
Thank you

We offer a service, please write to me privately or follow the link in the signature.

I only start from the product page:

  • PDF download not present enough.
  • Size-Guide: Why should I click on it again? User-unfriendly.
  • Pay in 4: Put something like this further down.
  • Shoe size: We would organise this better, just like the variants.
  • ATC wobbles too much.
  • Censor payment icons under the ATC button

Delivery details are missing. Even if this is only mandatory in the EU, this is a great feature that we recommend. USP boxes or bullet points in general are nice. I personally don’t like the page - but that doesn’t mean that others don’t like it either.

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