Hi @Ross1997 ,
Thank you for your question.
I have taken a look at your site and here are some of my recommendations to build trust and confidence for your site that you can consider following to improve conversions:
- Customer Reviews: Add a star rating and review section widget to your product pages and import some reviews for popular products. Social proof helps build trust.
- Return/Refund Policy: Clearly outline your return/refund policy for buyer peace of mind. Include a return address for Return Policy
- Payment Methods: Show all payment badges under the Buy button on your product pages.
I also recommend some Free apps that I think will help you improve your store’s trust:
Air Reviews
AOV Trust Badges
Finally, you should do some tests on your pages, navigation and payment to see if everything works smoothly because when I tried to checkout or even preorder, I couldn’t proceed. I hope my answer is helpful!
Best,
Liz.
