System management

Technical Q&A
1

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I buy my this MacBook pro which is second hand from a shop and I have no clue about who was the previous owner, I’m having this problem where I can’t open my Apple ID and profiles in the Mac and it shows that “THIS MAC IS SUPERVISED AND MANAGED BY: SHOPIFY INC”. I think the previous owner might work in shopify and he forgot to remove this device from their server, I’m having so much trouble related to this I can’t access anything shopify please reply this message and help me with it I would be really grateful.

Thank you

2

@Ary2611

I have sent you a private message. Please follow up there with the requested information.

3

Trevor, my computer has the same thing. is there any way you can help me out as well?

4

Hi @mt2003 ,

Thank you for bringing this to our attention. I’ve sent you a private message.

When you get a chance, please get back to me with the requested information.

5

If you’re experiencing the same issue with your recently obtain device, please create a new post to let us know.

We will send you a private message to gather the related information and notify our IT team to provide specific assistance where applicable.

I’m marking this reply as solution to help members find this update more easily.

6

Hey i have the same issue can u help me