ライセンスのないテーマの使用に関する警告: ストアの閉鎖を防ぐための措置をとってください
というタイトルで、ショピファイサポート の shopifymarketing.team177 から連絡がありました。
今回二度目のメールで、一度目は無視していたのですが、こちらのメールがスパムなのかどうか知りたいです。
ショピファイサポートとは別会社のマーケティングサポートだから気にしなくて良いということかでしょうか。
もしわかる方がいらっしゃいましたら詳細をよろしくお願いします。
︎二通目のメール
We have repeatedly stressed the importance of resolving the outstanding issue in your store, offering expert guidance to ensure compliance. Unfortunately, despite our efforts, you have chosen not to take necessary actions.
As a result, we are left with no choice but to take formal action against your store. Please be advised that any consequences arising from our actions, including legal implications, will be solely your responsibility.
At this stage, shutting down your store is not a viable solution; resolving the issue is imperative. If you have any further information or concerns, please direct them to our legal team, who will provide guidance on the necessary steps.
Please note that our actions will take effect 12 hours from the timestamp of our previous message. We strongly advise you to reach out to our experts immediately to avoid severe consequences.
Sincerely,
Shopify Compliance Team
︎一通目のメール
Hello there, My name is Zedd, and as a Shopify Partner, I recently had the opportunity to explore your store. While reviewing it, I noticed that the theme currently in use appears to be unlicensed.
Understanding the importance of compliance with Shopify’s guidelines, I wanted to reach out and kindly ask for clarification on where the theme was sourced from. Ensuring the legitimacy of your store’s theme is vital for its continued success and adherence to Shopify’s policies.
Your prompt response would greatly assist us in resolving this matter together and ensuring your store operates in accordance with Shopify’s standards.
Looking forward to hearing from you soon.
Warm regards,
Partner Governance | Shopify
Ticket ID: c8696c48-791a-4d12-83f9-c2a6707c19e7
Feel free to adjust any part of it to better suit your needs!