why am i getting no orders, any tips ?

[shayvidas]

i have the traffic,

i did CEO
i published my site in fb and gogle

my prices are good
i did test order

i think the design is ok

but i dont get any orders ?
a bit frustrating after all that work to be honest

especially to keep paying for a website that brings me no orders

any suggestions ?

my site is:
https://vidaswatches.com/

[akshay_bhatt]

Dear @shayvidas

Thank you for reaching out and sharing your passion for Vidas Watches. I appreciate your dedication to your business, and I truly believe it has a great future, especially with the rising demand for handmade watches.

Regarding your current marketing efforts and SEMrush analysis, here’s my input:

1. SEO & Traffic Insights:
   Although you mentioned that SEO has been implemented and traffic appears to be good, the SEMrush report suggests otherwise. I recommend taking a closer look at:

   • The source of your traffic to ensure it aligns with your target audience.
   • Potential indexing issues (e.g., some pages may not be indexed).
   • Bounce rates and session durations to assess user engagement.

2. Marketing Strategy Suggestions:

   • Storytelling for Handmade Watches: Highlight the craftsmanship, materials, and unique process behind your watches through videos, blogs, and social media posts.
   • Targeted Campaigns: Run ads targeting watch enthusiasts or those looking for personalized gifts, especially during the holiday season.
   • Collaborations: Partner with influencers in the luxury or handmade niche to promote your products to their audience.

Let me know how I can assist further. I’m happy to dive deeper into your SEO data or help refine your marketing strategy to ensure your business achieves its potential.

Best regards,
Akshay

[shayvidas]

your great thanks
it’s just so frustrating to get 0 orders you know…
i tried Collab with partners no one really wants me at my current size you know
i’m big in israel but i want to spread out more to worldwide market and i’m not known there at all

your very nice for this message thanks friend

[akshay_bhatt]

Thank you for reaching out regarding Vidas Watches. While your business has immense potential, there are additional aspects beyond SEO that need attention to ensure success.

From my initial assessment, there might be technical issues on your website that could impact its performance and visibility. It’s crucial to perform a comprehensive health check on your site to identify and resolve these issues.

Here’s how I suggest we proceed:

1. Website Health Check:
   • Address any technical SEO challenges, including loading speed, mobile responsiveness, and indexing.
2. Target Audience Strategy with Proper Keywords analysis:
   • Begin by targeting local and nearby regions, gradually expanding to international markets as your brand presence grows.
3. Brand Positioning:
   • Emphasize your brand name and story, as this is vital in building recognition and trust.
4. Social Media Management:
   • A strategic and engaging social media presence is key. Let’s explore ways to leverage platforms to maximize reach and engagement.

Please feel free to send me a detailed message via email, so I can provide tailored assistance and help refine your strategy further. I look forward to collaborating with you to take Vidas Watches to the next level.

Thanks

[shayvidas]

i sent you an email thanks

[MooseDesk]

Hi @shayvidas ,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this, especially the sharing of your mission with your own brand which is really inspiring.

However, I have some comments to make the good get even better. Here are some of my recommendations for better conversion, please kindly check.

1.Make Hero banner truly captivating

As a customer, attractiveness and prestige is all when it comes to watches. Therefore, I recommend Hero Banner are designed with the most captivating images of your hard-work watches (I find this image of VIDAS White Series 01 really enthralling and soulful - consider showing it for your Hero Banner). Also, now there are so many whitespaces in your Hero Banner so the layout could be spared more for the visual (⅔ for visual, ⅓ for text).

2. Add product images with trademark

To boost prestige, it would be nice if you put your logo into each product image like this to show your own brand identity.

3. Select the suitable website’s font

As an expert in UI/UX, I would say that the font is much more important than what we often consider. Through the design of products, I feel the vibe of elegance, and professionalism. Therefore, I suggest some modifications in your font to highlight the senses you want to deliver to your customers. Some recommendations: Proxima Nova, Work Sans,…

4. Add more human components

“How would it look on me?” might be the question of watch buyers. Therefore, you can more human components into your product showcase.

5. Customize more highlight

As one of the very attractive strength of your shop is customizing, I recommend you refering this on your Homepage through CTA and showcasing the customized images from your customers and some suggested customization options too.

6. Make your final CTA stronger

The final part of your homepage is contact part, which I find could be better off sparing for strong CTA, related to your strength - Customization and your promotions now!

7. Adding live chat, FAQ

I can see that your website lacks a help widget and live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

Especially at the moment, we are launching the Referral Program with huge discounts, running through Christmas Eve so check it and secure alluring benefits.


So those are some of my suggestions for your store as a UI/UX expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future!

[kirillatwally]

Hi @shayvidas

Add social proof to your homepage, like reviews from Google or Trustpilot. It’s a great way to build trust and boost sales.

[convertifyapps]

Hi,

I noticed you have a carousel of images as the banner on the home page.

People do not like carousels and some people find them difficult to use.

This may be one reason for your issues, luckily there is an easy fix.

You can create an image with your most popular products and use Shoppable Image Hotspots

The app lets you add links to your images, which will pop up when people hover over the parts you choose.

This is more clean than a carousel and more impactful.

[sgtlab]

@shayvidas

I took a quick look at your site and noticed a few areas where we can optimize the design to improve the user experience and drive more conversions. Hope these suggestions help!

1. Hero Section: Let’s make your CTA button like “Order Now” button pop with bold colors and clear text—something visitors can’t miss!
2. Product Navigation: Adding filters (by category or price) and a quick view option will make browsing effortless for your customers.
3. Visual Storytelling: High-quality images, videos, or even testimonials can bring your brand’s story to life and build trust.
4. Contact Info: A dedicated contact page with an easy form would make it simpler for customers to reach out.
5. Social Media Links: Why not add “Follow Us” buttons or sharing options on product pages to engage customers more?
6. Email Sign-Ups: Consider offering a small discount or exclusive previews to encourage more people to join your mailing list.
7. Mobile Optimization: Let’s ensure everything runs seamlessly on mobile—fast loading and smooth browsing are key!

[Akohub]

Hi, I’m Wayne from Akohub. We have been working with many brands to run online stores. Hope our expertise can help you with your low conversion rate.

1. You will need more information about your brand stories on your home page at the Why Vidas Watches section. Since watches are a higher-priced product, it’s crucial to build trust and emotional connection with potential customers. Adding compelling brand stories on the homepage can provide more convincing reasons for customers to purchase. Highlight your brand’s values, craftsmanship, and unique selling propositions to engage visitors effectively.

2. You should have a more well-designed hero section to foster the chance for visitors to keep reading your website. I will suggest adding a CTA and upgrading the images’ quality and designs in the hero section. You can review several well-known watch brands and see how they did it. Here’s a previous case from our collaboration with Pagefly to redesign Logitech’s website:
   

   

3. Since you have traffic but low conversion, I would suggest trying retargeting ads, which can significantly improve conversion rates by targeting users who have previously visited your site but did not complete a purchase. This strategy focuses on individuals who have already shown interest in your products, making them more likely to convert. Consider showing ads across social media or cart recovery emails to remind customers of their abandoned carts and encourage them to return. To help you set up the ads more easily I would recommend our Ako marketing app. One of the key advantages of the Ako Marketing App is its ability to create automated retargeting campaigns across various platforms, including Facebook and Instagram. This automation allows you to efficiently reach out to users who have previously interacted with your brand, increasing the likelihood of converting them into paying customers. With designed campaign templates, you can quickly set up and launch targeted ads without extensive manual effort.

Best wishes! If you have any more questions or need a free professional consultation, feel free to let us know! Don’t forget to like and mark it as a solution if you find this helpful.

[Abhishek_sh]

Hi @shayvidas ,

Thank you for sharing your concern. I had a chance to review your website, and I’d like to share some insights that might help improve your store’s performance and build trust with customers.

Design and Aesthetic: The overall design of your website currently looks unpolished. A professional design is crucial for creating a positive first impression and establishing credibility. Consider improving the layout, adding a cohesive color scheme, and using high-quality images.

Typography: There’s no consistent font family on your website, which impacts readability and professionalism. Choose a clean, legible font and maintain consistency throughout your pages.

Trust Signals: The website may appear suspicious to visitors, which could discourage them from making purchases. Adding trust-building elements like SSL certification (if not already present), customer reviews, testimonials, a clear return policy, and detailed product descriptions can significantly improve credibility.

Navigation and User Experience: Ensure that the website is easy to navigate, with clear categories, a search bar, and an intuitive layout. A confusing or cluttered interface can drive potential customers away.

Mobile Optimization: Make sure the website is mobile-friendly. Many users browse and shop on their smartphones, and a poorly optimized mobile site can lead to lost sales.

Clear Branding: A strong, unique brand identity is essential. From the logo to the tone of your copy, everything should reflect your store’s mission and values.

I recommend exploring some Shopify themes or hiring a professional web designer to revamp the website. A polished and professional website can drastically improve customer trust and conversion rates.

If you’d like, I can provide further guidance or connect you with resources to improve your store. Let me know how I can assist!
if you’d like to hire me as a shopify developer Please reach me out as soon as possible skype and personal email
Best regards,
Abhishek

[DaisyVo]

Hi @shayvidas

I checked out your question carefully and had a look at your store to understand what might be stopping visitors from converting into customers. You’re getting traffic, you’ve optimized for SEO, and you’ve run ads, but no orders—it’s definitely frustrating, and I get why you’re feeling stuck.

Here’s what might be happening and how to fix it:### 1. Traffic Quality: Are You Attracting Buyers or Just Visitors?

Not all traffic is equal. If your visitors are not actively looking for a watch to buy, they might just be browsing and leaving.

• Check your analytics (Shopify > Analytics > Reports > Sessions by Referrer) and see where your traffic is coming from. If most visitors are from random sources, they might not be your ideal customers.

2. Lack of Trust Signals = No Conversions

When people land on your site, they need to feel safe and convinced to buy. Here’s what’s missing:

• Customer Reviews & Testimonials → I don’t see any product reviews. Try using an app like Loox or Judge.me to add social proof. People trust other buyers more than a brand.
• Clear Shipping & Returns Info → Customers don’t like uncertainty. Add a clear, visible shipping and return policy on your product pages.
• Secure Payment Badges → Adding trust badges (Visa, MasterCard, PayPal, etc.) at checkout reassures customers that payments are safe.

3. Your Store’s First Impression Matters (Design & Navigation Issues)

Your site looks clean, but there are a few things that could improve the user experience:

• Product Pages Need More Details → Right now, your product descriptions are too short. Add real benefits (e.g., water resistance, durability, best use case). People buy based on how a product improves their life, not just specs.
• Better Call to Action (CTA) → Instead of just “Add to Cart,” test CTAs like “Get Yours Now” or “Limited Stock – Order Today.” Urgency works.
• Improve Homepage Clarity → Right now, your homepage doesn’t instantly communicate why your watches stand out. Add a strong tagline or a clear unique selling point (USP) at the top.

4. Pricing Perception: Are You Competing with the Right Market?

You mentioned your prices are good, but compared to established watch brands, do they feel too cheap or too expensive for what you offer?

• Test different pricing strategies (e.g., showing a “before & after” discount price).
• Compare prices with competitors in your exact niche, not just big brands.

5. Are Your Ads & Marketing Targeting the Right Audience?

You’ve published your site on Facebook and Google, but:

• Are your ads optimized for conversions? Running Facebook & Google Ads without targeting purchase-intent keywords or audiences can result in a lot of traffic with zero sales. Try using retargeting ads (for visitors who viewed a product but didn’t buy).
• Does your store have abandoned cart recovery emails? You might have buyers who almost bought but changed their minds. Set up automated abandoned cart emails in Shopify.

**Next Steps (Quick Fixes)**1. Improve trust signals → Add reviews, policies, trust badges.

1. Make product descriptions more convincing → Highlight benefits, not just specs.
2. Tweak your homepage messaging → Add a strong value proposition.
3. Check your traffic quality → If most visitors are not potential buyers, rethink your targeting.
4. Use retargeting ads → Bring back visitors who left without purchasing.

I know it’s frustrating, but don’t give up—small tweaks can make a huge difference! Try these out and let me know how it goes.

If you need any other assistance, feel free to ask, and I will try my best to support you.
Best regards,
Daisy