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after the first 3 months of the basic 1€ plan, now shopify is charging me 10€, I have an inactive account and still I keep getting charged can anyone help?
Hi there, @Manosgiann !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your billing inquiry, please reach out to our live support team for further assistance about this matter. Once they verify your credentials, they can open up back end information and dig deeper to see how best to assist you moving forward.
I also recommend you visit this help document as it will go over how to make sure you have successfully closed your store with us.