It wont let me accept payments because it says I do not meet “merchant requirements”. Can I get a explanation on how to address this?
Hey, @Israelf2 .
Thanks for reaching out in our Community forum. It sounds like you’ve recently created a new Shopify store, congrats! Let’s get to the bottom of this together.
To confirm, are you hoping to enable Shopify Payments on your storefront? Also, may I ask where you are seeing the notice regarding merchant requirements (i.e, through an email or on your Shopify Admin)?
In the meantime, it’s important to note that Shopify Payments is available only to stores in certain countries and regions. I recommend looking through our Shopify Payments requirements. If you meet the requirements on this list, please visit our Help Center and log in to your account to create a support request. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’ and then click ‘Continue.’ Our support team will be able to access your account and look into this further for you.
I’d love to hear more about your new business! What type of products do you sell?