Why can't I access the edit template page?

Shopify Discussion
1

There is no way to enter the edit template page.
Has anyone met?

Request ID: d4cf0f75-beed-4fec-b804-bc4cd5587212

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1 Like
2

I am having the exact same issue, even after clearing cache and trying another browser.

thank you!

3

I’m having this exact problem as well. I have been editing the site all day and suddenly I’m unable to access the backend. I did discover this thread discussing a similar issue that turned out to be a server-side error on Shopify’s end - hopefully that’s the case here as well!

https://community.shopify.com/c/technical-q-a/unable-to-access-quot-themes-quot-page-quot-there-s-a-problem/td-p/631714

4

I also can’t edit it using the mobile app, different computers and browsers are all the same.

5

Yes, I’m having this issue as well today both on desktop and mobile. I cleared cache and switched browsers and am still having the issue. Send help Shopify!

6

Fixed.

7

This is looking the same problem which I faced some years ago you can click on thispage and check now its ok but I solved this error by making some changes in the code.