When I go to https://support.shopify.com I get the login screen with my name store populated. When I click the store link or the caret “>” I get this message.
“There was a problem selecting your shop. Choose another shop, or continue to get support.”
“continue” is not a link on the page.
There are no other links except the header menu. The are no button. You can’t call or email for access. Store is working and account is paid.
Hey, @DKHamilton !
Julie here from Shopify Support.
I appreciate you sharing the link you’ve been trying to use. We’ve since updated the process for reaching our Support team, so you’ll now need to head on over to our Support page in the Shopify Help Center. Once there, simply proceed through the steps and you’ll be presented with the option to Get support, along with our different contact options. Feel free to bookmark that page should you need to reach out again.
While I won’t be able to access your account details, I’m also happy to assist you here in the Community Forums.
Let me know if I can help!