Why can't I activate PayPal on my ecommerce site?

1 Like

@YONGSONG

Check out this link it will help you to activate the Paypal.
https://www.youtube.com/watch?v=2J62hbcZpyY

Hi there @YONGSONG !

Thanks for sharing your query with us here in the Community, and for sharing that screenshot.

There are a few things we can check to see what might be happening here.

Could you let me know where your store is located, so we can confirm if there are any PayPal options available for use in that country?

I’d also recommend that you use a supported browser for Shopify and that you try clearing the cache on that browser to see if this allows you to view that menu correctly.

If this menu is still not showing up for you, could you click on this link for me and reply with the short link you are given here?

Are you setting up your store still here, and would this be your first time building a store using Shopify?

If so, can you tell me a bit more about your business and what you’re working on exactly so we can help out?