Why is my deactivated store withdrawing $9410 from my bank?

Shopify Discussion
1
  • Hello my name is karim, my shopify store has been deactivated for almost more than three months. Before deactivating it all of my orders has been fulfilled sucessfully with no issues. I just got an email that shopify is going to withdraw $9410.00 from my bank. I find it very weird. I need an explanation why is that happening and if that happened with somebody else. I work hard for my money not to be taken from me for no reason.

here is the payout number: 107588190518

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Hello, @Karim19

For this, you will need to reach out to live support, as this is the only secure way we can access your account.Our live supportcan be reached here.Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much!