Hello, I would like to refund monthly subscription for what I paid 1.00€ by accident. Thanks!
Hi, @Shirtify !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help you out.
I understand that you would like to deactivate your account. May I ask you why you are looking to close your store? Is there anything we could have done to help you out better?
In order to cancel your plan, you will want to follow the steps below:
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From your Shopify admin, go to Settings > Plan.
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Click Deactivate store.
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Enter your password, and then click Deactivate now.
If you would like our team to take a closer look at your situation, you can reach out through our Help Center. In order to access our live support, you will want to follow the on screen prompts to sign in, choose your topic and issue at the bottom of the help articles provided will be all available live support options.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!